AI-Powered IT Support Platform

Intelligent IT Support, Powered by Tech Matrix

Resolve network outages, server failures, database issues and security incidents faster — with an AI that knows your exact environment.

Launch AI Terminal → Configure Knowledge Base
Network
Server & Infra
Database
System / OS
Application
Pentesting
Security
Network Diagnostics Active
Database Monitoring Online
Security Scanner Ready
Server Health Nominal
AI Engine Operational
Training Data Logging
Knowledge Base Loaded
Network Diagnostics Active
Database Monitoring Online
Security Scanner Ready
Server Health Nominal
AI Engine Operational
Training Data Logging
Knowledge Base Loaded
6+
IT Domains Covered
24/7
Always Available
∞
Knowledge Base Size
0
Data Leaked
AI
Claude Powered
Coverage Matrix

Every IT domain.
One intelligence.

Tech Matrix is trained on your internal knowledge base and troubleshoots across all layers of your infrastructure in real time.

🌐
Network
Diagnose connectivity failures, routing anomalies, DNS issues, firewall misconfigs, VPN tunnels, and packet loss.
TCP/IPDNSBGPVLANVPN
🖥️
Server & Infra
Resolve outages, resource exhaustion, virtualization failures, container crashes, and load balancer issues.
LinuxWindowsVMwareDocker
🗄️
Database
Fix slow queries, replication lag, deadlocks, connection pool exhaustion, and backup failures.
MySQLPostgreSQLMSSQLMongoDB
⚙️
System / OS
Debug kernel panics, disk failures, high CPU/RAM, permission errors, and boot failures across all OS types.
LinuxWindowsmacOSBIOS
📦
Application
Troubleshoot app crashes, API failures, CI/CD pipelines, dependency conflicts, and deployment errors.
APIsK8sCI/CDLogs
🔐
Pentesting
Run guided security assessments, CVE checks, OWASP analysis, and infrastructure hardening on your environment.
CVEOWASPNmapPentest
Execution Protocol

Three steps to resolution.

From problem description to step-by-step fix in seconds.

01
Load Your Knowledge
Upload your internal runbooks, SOPs, and troubleshooting guides via the Admin panel. Tech Matrix learns your exact environment and infrastructure specifics.
02
Describe the Issue
Type the problem in plain language. Select the IT domain or let the AI detect it automatically. No special syntax or ticket format required.
03
Execute the Fix
Receive numbered diagnostic steps, specific commands, and resolution guidance — powered by your knowledge base and Claude AI.
Live Demo

See it in action.

Real troubleshooting. Real commands. Real resolutions.

tech-matrix — diagnostic session
you@matrix:~$MySQL replication lagging 3000+ seconds. Primary CPU at 94%.
TM ›Analyzing... high replication lag + CPU spike pattern detected.
TM ›Probable cause: large batch write blocking SQL thread
TM ›Step 1 — Run SHOW PROCESSLIST; to identify long-running queries
TM ›Step 2 — Run SHOW SLAVE STATUS\G — check Last_SQL_Error field
TM ›Step 3 — Enable: slave_parallel_workers=4
TM ›Step 4 — Set slave_parallel_type=LOGICAL_CLOCK
TM ›⚠ Warning: Do not kill INSERT mid-way — replica inconsistency risk
TM ›Lag will self-resolve post-INSERT. ETA ~15 min. ✓ Resolved
you@matrix:~$
🛡️
Security Intelligence
Real-time threat analysis and hardening guidance
🔍 CVE Vulnerability Scan CLEAR
🔥 Firewall Rule Audit 2 WARNINGS
🔑 Access Control Review COMPLIANT
📋 OWASP Top 10 Assessment IN PROGRESS
🔒 SSL / TLS Certificate Check VALID
🛰️ Open Port Detection 3 OPEN
Security Intelligence

Proactive security.
Zero blind spots.

Tech Matrix goes beyond fixing what's broken — it actively identifies vulnerabilities, audits your security posture, and guides your team through hardening procedures before threats become incidents.

🔍
Vulnerability Assessment
Run guided CVE scans, identify exposed services, and get prioritised remediation steps ranked by severity — specific to your infrastructure.
🧱
Firewall & Access Hardening
Audit firewall rules, review ACLs, identify overpermissioned accounts, and receive step-by-step hardening guidance aligned to CIS benchmarks.
🕵️
Penetration Testing Guidance
Run structured assessments using Nmap, Nikto, Gobuster, and SQLMap with AI-guided interpretation of results and recommended fixes.
📜
Compliance Readiness
Map your environment against OWASP Top 10, ISO 27001 controls, and internal security policies — with gap analysis and remediation tracking.
CVE Database OWASP Top 10 CIS Benchmarks Nmap Nikto SQLMap ISO 27001 Zero Trust

Ready to enter the Matrix?

Load your knowledge base. Initialize the AI. Resolve faster than ever.

Launch AI Terminal → Configure Knowledge Base